Hi, I'm
Allwyn Chettiar
IT Support Technician
6+
Years Of Experience
15+
Projects Completed
5+
Certifications
My Skill Set
Expert in IT Support, System Administration & Technical Troubleshooting
System Administration
Proficient in Windows Server, macOS environments, and Active Directory for user management, system access, and secure workstation configurations.
Cloud & Endpoint Tools
Experienced with Microsoft 365, VMware, SCCM, Azure Lab, and Datto environments enabling secure deployments and seamless cloud operations.
Technical Troubleshooting
Skilled in diagnosing software failures, resolving PC performance issues, managing spam controls, and optimizing application compatibility across systems.
Why Choose Me
My Experience Area
Experience
Team Logic IT
Roles & Responsibilities
• Configured 150+ PCs and created user accounts ensuring seamless system access and secure onboarding for distributed employees.
• Diagnosed persistent PC issues implementing corrective measures that improved system responsiveness by 40% across multiple environments.
• Managed software deployments and updates reducing compatibility issues by 35% while maintaining secure enterprise configurations.
• Restored critical user data through cloud recovery reducing downtime by 25% and supporting uninterrupted business operations.
Happiest Minds Technologies
Roles & Responsibilities
• Deployed enterprise applications using SCCM reducing installation time by 80% and standardizing configurations across departments.
• Executed security patching for 500 systems improving endpoint protection by 30% and reducing vulnerability exposure.
• Configured VPN applications enabling secure connectivity and reducing unauthorized access risks by 40% across remote teams.
• Built centralized knowledge base improving self-service resolutions by 25% and reducing repetitive technical requests.
PC Solutions Pvt Ltd
Roles & Responsibilities
• Migrated 400 mailboxes to Exchange ensuring secure access and reducing synchronization errors by 30% across users.
• Deployed Windows 10 to 1,000 systems using SCCM reducing installation workload by 70% and ensuring configuration uniformity.
• Performed Active Directory migration minimizing downtime by 25% and supporting seamless domain transitions for all users.
• Resolved application issues using structured diagnostics reducing recurring incidents by 30% across multiple departments.
DEGREE
EDUCATION
Bachelor of Science in Information Technology
June 2014 – April 2017
Post Graduate Diploma in Cybersecurity
May 2022 – December 2023
Professional Recognition & Feedback
Reliable IT Support Professional
IT Manager
Team Logic IT
Strong System Administration Skills
Senior Engineer
Happiest Minds Technologies